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on 27-12-2021 20:44
I have a mac, I don't have snipping tool, I have done a malware scan, I have closed all other applications, I still get this error message. Does anyone else have any further advice? the app works fine on my phone. It's infuriating.
on 29-12-2021 09:09
Thanks for the clarification @Muggaz, I'm sorry to hear you're still getting the error message. Have you tried clearing your cache and cookies?
Kind regards,
Serena
on 07-08-2022 14:58
@andyg5 wrote:Try closing down the snipping tool used in windows. I had this open and it prevents the app from opening correctly.
Try closing down the snipping tool used in windows. I had this open and it prevents the app from opening correctly.
Worked for me. Cheers
on 08-08-2022 16:40
Thanks for letting us know that you have now been able to get your issues resolved.
Regards,
Steven_L
