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Apple TV Go app for UK

prowl
Dialled in

Why is this only available for an Irish login?

Why is the app only on phones and tablets in the UK? 





7 REPLIES 7

Roger_Gooner
Alessandro Volta

The Apple TV app is the software Apple has on its Mac and iOS devices for watching Apple TV+ streaming content and other stuff, and it's also found on other devices like the Fire TV Stick and some smart televisions. In contrast VM's 360 (and Sky's Q I think) only have the Apple TV+ app. I don't know why it's so confusing and someone can no doubt explain it better than me.

--
Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

No I am talking about the Virgin Go App not ATV+... it's available on iPhone and iPad in UK.  But the Virgin Go app on Apple TV is only available for Irish Logins. 

I'd use virgin a lot more if I didn't have to use the awful (old) interface and remote and If I could access my box via the app.

Hi prowl,

It sounds like you have the Virgin Media Player app rather than the Virgin Media TV Go app, which is an app specific to Virgin Media Ireland customers. TV Go isn't available on TV devices we're afraid, it's available on iPhone, iPad, Android mobile or tablet, and PC/Mac.

Beth

Hi, 

We just wanted to share an update regarding our TV go service; TVGo on Apple TV has now officially launched and is available for all customers on the App Store, which is the first time the app has been made available on the big screen.

Enjoy 😀

Fab news, but how come you can’t watch any of the subscription channels like you can through the iOS version of TVGo? For example Sky channels, Sky movies??

You need a Virgin TV subscription to get access.

--
Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

newapollo
Very Insightful Person
Very Insightful Person

Hi mattynick 

Possibly due to that service just being introduced on Apple TV's and awaiting broadcasting agreements to be updated.  As far as I'm aware the  U& channels aren't available either.

VM still haven't updated it's site to show that  the app is available on Apple TV's yet.

The small print in the Legal Stuff on VM's pages for the TVGo does state 

TV Go: Content available to view depends on TV package. Not all channels/content from relevant pack available. Live streaming and On Demand requires broadband/WiFi or 3G/4G/5G access. UK only. Access via PC, Mac or TV Go App (selected iOS devices and Android™ devices only). Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. Only one Sky service can be streamed at a time. Other content restrictions apply. 

 

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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