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5USA is not actually 5USA

c-note
On our wavelength

3 weeks ago

When I try to watch 5USA on the app its all old game shows and there is a logo in the top left corner that looks very much like Challange TV. I've seen this issue in the past but not for a long time where a channel isn't actually the channel it should be.

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

3 weeks ago

Hi @c-note 

I've just checked 5USA on my TVGo app on my mobile, and also the web app on my PC,and have no problems. It's currenly showing NCIS and has the 5USA logo in the top left corner.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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c-note
On our wavelength

2 weeks ago

Its definitely a problem for me and its been like this for a while now. I get it on the preview too but with the minor difference being the channel logo is correct.

Jim Bowen never appeared in Law & Order SVU as far as I know.

Screenshot 2024-08-20 at 23.14.00.png

Kath_F
Forum Team
Forum Team
In response to c-note

2 weeks ago

Hi c-note, 

Thanks for your post and apologies to hear you're having this issue. 

When clicking on the channel to watch, are you seeing something that matches the thumbnail or is the correct programme actually playing? 

It may be a case of the thumbnail image just being incorrect as opposed to the listing. Let us know so we can help further. 

Thanks, 

Kath_F ✨
Forum Team

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