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Stream Pixelated

wana73
Joining in

Hi

Anybody have issues with Pixelated picture on live Tv, had Stream recently installed and noticed on fast moving live Tv and some live shows on BBC and ITV with lots going on in the background the picture is very pixelated, rebooted Stream checked all cables no luck??

Thanks 

17 REPLIES 17

Carley_S
Forum Team
Forum Team

Hi @wana73 

Welcome back to the community forums 

Sorry to hear of your concerns with pixelation on your TV. 

Do you notice any issues at all with standard definition channels, or notice that the pixelation only happens on High definition (HD) channels at all?

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi 

Happening on Hd Live Channels such as BBC and ITV,  mainly on shows with lots going on in the background such as football or game shows with bright colours in the background?  
Tried watched these channels on Freeview from a Ariel via my Tv and have no such issues?

Thanks

Steven_L
Forum Team
Forum Team

Thanks for coming back to us wana73, are you having any issues with your broadband connection, when these issues are happening? 

Also, please could you check to see that your picture settings are showing as 'Automatic' you can find this in the Audio & Video page in the settings page?

Kind Regards,

Steven_L

corky123
Dialled in

I get the same issue as well, I guess it’s the video compression algorithm they use.

I was watching a music concert on itv 1 the other day and boy was it pixelated bad in busy scenes, so as an experiment I changed over to my ATV and ITVX, and no such issues, video was much cleaner in the same kind of scenarios.

also used to see it all the time with Britain's got talent.

 

don't think there is a solution to be honest ?

Hi

Thanks for reply,  Exactly what I am experiencing, Seems to be  mostly on ITV, Disappointing as I am now watching BBC and ITV now more on Freeview via my Tv as the issue is bothering to much.

 

 

Hey wana73,

Have you tried to check to see that your picture settings are showing as 'Automatic' you can find this in the Audio & Video page in the settings page?

Kind Regards,

Steven_L

daznflo
On our wavelength

Exactly the same here.  Freeview is crystal clear. Live TV on the stream is fuzzy even after watching for over 30 minutes 

Yes Picture setting is set to automatic and tried different cables, tried different settings on Tv, and it still continues, but no problems on Freeview, clearly something not right? 

really bad on The Wheel tonight BBC