My5 not working on Stream Box

[Paulo1967]

My5 has stopped working on my stream box, if I try to login it freezes , if I just browse without logging in it shows the following error , I have reset the box to no avail, is there a way of deleting and reinstalling the app ?

 

[japitts]

VM's TV boxes are not like smartphones or tablet, that have an app-store for adding and deleting.

[Paulo1967]

Thanks I realise that but if an App becomes corrupt or stops working it would be useful to have ability to do that. My firestick has that ability and as both running a custom version of Android it shouldn't be that difficult.

[Matthew_ML]

Hey Paulo1967, thank you for reaching out and I am so sorry to hear you've had some issues with my5.

How has this been over the weekend is it working now?

Does it work any other devices at all?

[Paulo1967]

Hi, yes thanks it is all working now.

[Kath_P]

Hi Paulo, 

Thanks for taking the time to come back and update us. 

We're happy to hear things are resolved for you now. If you have any further issues, pop back and let us know. 

Take care,