on 12-08-2024 16:42
Lip sync issue on Sky Replay. All other channels are fine.
Anyone else noticing this?
Thanks,
Rg.
Answered! Go to Answer
on 13-08-2024 17:07
on 12-08-2024 18:00
Hi Richard
Sorry to see you are having problems with the Stream box.
is this happening on any particular program on Sky Replay?
I've just checked Most Haunted and DC's Legends of Tomorrow and had no problems.
Just to rule out a few things. Are you using a soundbar, and if so which model and how is connected?
If you are using asoundbar, is there any difference if you try the sound from the TV instead?
on 12-08-2024 23:01
It's happening on the soundbar and TV speakers. It's not just out of sync but the sound is poor too. It's happening on all programmes on Sky Replay and also the 2 Movies24 channels .
on 13-08-2024 17:07
Broadcast issue resolved by Virgin Media. Thank you!