Pluto TV always buffering

[richie_k]

Added the Pluto tv channel to my channel list (guess this just saves time locating the app and loading it) anyway, since I have had this stream box Pluto tv still frequently buffers during playback on any of it's channels. I am connected via ethernet, Live TV and no other streaming app/catchup channel i.e youtube, iplayer, amazon prime etc does this (very occasionally live TV will buffer). However, the Pluto tv app seems to have improved down the line as it used to regularly freeze altogether and you couldn't get back to the home screen which required a box restart.

Clearly there is nothing wrong with the connection.

Any ideas virgin?

[Reece_MH]

Hi richie_k 👋

Thanks for posting, and welcome to the Forums.

I'm sorry to hear there are some issues with the buffering and playback on Pluto TV. I'm going to send you a private message, as after some checks on our end, there is potentially a cause for this.

Please look out for my message in the top-right, white envelope or by tapping your Profile Picture and selecting "Messages".

Cheers,

[RockerG]

Samenor similar issues. 
Tivo wasnokay 360 is a backward step. 
Will be leaving at end of our contract

no live chat out of hours no live chat service. 
part way through films and freezes

frequent sound loss intermittent too

prices go up service gets worse

[Joseph_B]

Hey @RockerG,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue with your TV, if you could explain in some more detail the exact issues you are facing, we could look into this further with you.

Joe