Forum Discussion

Ericsheffield12's avatar
Ericsheffield12
On our wavelength
2 years ago

Apple TV+ locks up , have to pull power to reset

I have the small stream box thing , i also have the Apple TV + subscription. I load Apple TV up on the virgin stream box and the app half loads and freezes the box which makes it unresponsive where t...
El2's avatar
El2
Tuning in
2 years ago

Hi John

I have had exactly this issue.  Only the Apple TV app is freezing.  Done factory reset and unplugged etc. and it’s still frozen in the same position.

 

any ideas on what might be the issue?  It’s driving us nuts as I’m halfway through a TV series

Thanks

 

Ayisha_B's avatar
Ayisha_B
Icon for Forum Team rankForum Team
2 years ago

Hi El2 👋

Thanks for your post!

I am sorry to hear you are also experiencing the same issue with the Apple TV app freezing. 

Do you have any other device you could access this on to see if the same issue persists?