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Wifi pods - ordered one but not received

devnull10
Tuning in

Live in a thick-walled Victorian house and the wifi is awful. Did the scan and it showed the signal was particularly bad in a number of rooms so I called VM and they agreed to send me a wifi pod. This was about 2 weeks ago but I've still not received anything. If I log into my account it shows "Wifi Booster" on my package. Am I just being impatient? 

I tried calling but ended up on hold for 30 minutes and had to join a work call so couldn't stay on unfortuntely.

1 REPLY 1

Matthew_ML
Forum Team
Forum Team

Hey devnull10, thank you for reaching out and I am sorry to hear your pod hasn't turned up.

Let me send you a DM and we will check to see what has happened. 

 

Matt - Forum Team


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