TS10 issues - service quality bad

[QuantumLobster]

So there's an issue with broadband, affecting TS10. 

But the service status page says it'll be fixed by the 14th? That's a week away!

Is this an accurate forecast?

[jbrennand]

Is that on the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level ?

If so then thats the best current estimate - but it is at best a best guess from the team working on it !

[QuantumLobster]

It’s just off the website status page, John, but I’ll give that number a call today and hopefully receive better news!

[QuantumLobster]

Rang the number. Even more vague 😁

Apparently it’s “a really complex issue”.

[QuantumLobster]

thinkbroadband quality monitor link:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/7a9e2056c81a6f25378708323bfbbd86e1...

 As you can see, it's pretty bad.

[jbrennand]

Just hope it isnt this bad.......😎

[QuantumLobster · Accepted solution]

All fixed now, service back to normal!

Thank goodness it didn't take a week.