1Gb line, advisers tells me its a issue with my wifi, I need a speed booster /confused ??????????????
VM speed test says,
Sam knows show to the hub
Root cause of problem, Poor Signal Strength and errors
Why does VM support not share this information, and why is the issue being mis-diagnosed???, please advise on next steps to resolve.
CloudFlare
Speedtest.net.
Seems VM are pushing Sam knows, which is inaccurate, my question is why, when there is clearly an issue, why the smoke and mirrors, why not just recognise the user has an issue, identify it, make a plan to correct and move on, to share a false representation of the service and then mis-identify the root cause only wastes everyone's time, and erodes the confidence of the customer in the product.
I will attempt to arrange an engineer out tomorrow, its probably water in the box again 😞
Get yourself https://www.linuxmint.com/ and boot from it to test your speed
940Mbps isn't correct for Gig1, it should be around 1130 - 1152Mbps.
maybe VM link limited from speed test to hub at 1Gb on the server
940 on ethernet is correct. Were your speed tests on WiFi?
jpeg1 wrote:940 on ethernet is correct. Were your speed tests on WiFi?
To the HUB, not to a device.
Yes.
Isn't this just a wifi problem? That's what the thread title suggests.
Ok guess they need a better wifi router then🤑
