Only getting 450mb download speed 1gb connection using Cat 6 ethernet.

[vjkld]

I have had 1gb internet for around twelve months. 

Have done a few speed tests and the best i've got it 450mb download nowhere near advertised speed.

I thought it might be the ethernet cable. I'm now using a Cat 6 cable from a 5e but still the same.

I've got the Wifi 6 router and not using a third party router.

I've tried different ports on the router. I'm using a Surface Pro 5 connected with a Kensington 3500 docking station.

A speed test on my mobile phone has got up to 800mb download speed on wireless.

Is there anything else I can do. I thought i'd get close to the advertised speed on a wired connection thanks.

[Adduxi]

Run a direct wired test on the Hub on this site, and choose the FULL tests.  Post the results please

www.samknows.com/realspeed   This needs the Hub to be in Router mode btw, it will not work in modem mode.

[carl_pearce]

What's the CPU usage like when running a speed test?

[vjkld]

 

[Adduxi · Accepted solution]

So the Hub is getting the full speed.  You will need to investigate why your wired device is slow. It may not be capable of the full 940 (approx) Ethernet speed. 

[elsieaortega]

While it's common to see some fluctuation in internet speeds, a significant difference between your advertised speed (1Gbps) and your actual speed (450Mbps) is cause for concern.

[vjkld]

It looks like the device won't get the speed. Nothing wrong with the connection.

[vjkld]

It looks like the advertised speed is available and its the device that's the problem. It must be throttling the speed or its not capable of 1gbs. Its a Surface Pro 5 2017. If anyone knows if these should get the speed on a wired connection?

[carl_pearce]

What's the CPU usage like when running a speed test?

[Adduxi]

Don't forget it's connected to the Kensington 3500 docking station.  What is the throughput on this kit?