OL9 postcode

[Passat11]

Hi there my board band speed is very shocking at the munnite is there any work beeing done or is it just me lows of 7 meg to 100 meg when i aim on m200 or 250 what is going can some one help

[Passat11]

just want to added this in to

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	330750000	1.5	40	256 qam	25
2	234750000	1.2	40	256 qam	13
3	242750000	1.2	40	256 qam	14
4	250750000	1	40	256 qam	15
5	258750000	0.9	40	256 qam	16
6	266750000	1.2	40	256 qam	17
7	274750000	1.2	40	256 qam	18
8	282750000	1.2	40	256 qam	19
9	290750000	1.4	40	256 qam	20
10	298750000	1.5	40	256 qam	21
11	306750000	1.2	40	256 qam	22
12	314750000	1.2	40	256 qam	23
13	322750000	1.5	40	256 qam	24
14	338750000	1.2	40	256 qam	26
15	346750000	1	40	256 qam	27
16	354750000	1.2	40	256 qam	28
17	362750000	1.4	40	256 qam	29
18	370750000	1.2	40	256 qam	30
19	378750000	1	40	256 qam	31
20	386750000	1	40	256 qam	32
21	394750000	1.2	40	256 qam	33
22	402750000	1	40	256 qam	34
23	410750000	0.7	40	256 qam	35
24	514750000	0.9	40	256 qam	36

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	195	0
2	Locked	40.3	122	0
3	Locked	40.9	163	0
4	Locked	40.9	149	0
5	Locked	40.3	139	0
6	Locked	40.3	190	0
7	Locked	40.9	158	0
8	Locked	40.3	152	0
9	Locked	40.3	144	0
10	Locked	40.3	170	0
11	Locked	40.3	172	0
12	Locked	40.9	193	0
13	Locked	40.9	191	0
14	Locked	40.3	221	0
15	Locked	40.3	183	0
16	Locked	40.9	189	0
17	Locked	40.3	153	0
18	Locked	40.3	152	0
19	Locked	40.3	128	0
20	Locked	40.9	177	0
21	Locked	40.3	146	0
22	Locked	40.3	204	0
23	Locked	40.9	194	0
24	Locked	40.9	1214	0

[Zach_R]

Hi @Passat11,

Thank you for your posts and welcome back to our community forums. We're here to help.

I'm so sorry to hear you've been having some connection trouble lately. I've checked over things on our systems and I'm unable to detect any faults currently that would explain this. Are things any better for you today?

Thanks,
 

[Passat11]

thing are better to but it’s to often 

[jpeg1]

The data you have listed so far looks OK. But the big question is how are you measuring the download speeds? Only ethernet speeds are guaranteed, and WiFi connections vary considerably. 

[Passat11]

over wifi i am using cable wil be the same but not

[Passat11]

Still getting same problams i can post router mode

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	162750000	-2	38	256 qam	4
2	138750000	-2.2	37	256 qam	1
3	146750000	-2.2	37	256 qam	2
4	154750000	-1.9	38	256 qam	3
5	170750000	-2	38	256 qam	5
6	178750000	-1.7	38	256 qam	6
7	186750000	-1.5	38	256 qam	7
8	194750000	-1.4	38	256 qam	8
9	202750000	-1.2	38	256 qam	9
10	210750000	-1.4	38	256 qam	10
11	218750000	-1.7	38	256 qam	11
12	226750000	-2	38	256 qam	12
13	234750000	-1.9	38	256 qam	13
14	242750000	-1.9	38	256 qam	14
15	250750000	-2	38	256 qam	15
16	258750000	-1.9	38	256 qam	16
17	266750000	-1.4	38	256 qam	17
18	274750000	-1.2	38	256 qam	18
19	282750000	-1	38	256 qam	19
20	290750000	-0.9	38	256 qam	20
21	298750000	-0.7	38	256 qam	21
22	306750000	-0.7	38	256 qam	22
23	314750000	-0.7	38	256 qam	23
24	322750000	-0.5	38	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.6	3	0
2	Locked	37.6	1	0
3	Locked	37.6	5	0
4	Locked	38.6	7	0
5	Locked	38.6	0	0
6	Locked	38.6	5	0
7	Locked	38.6	17	0
8	Locked	38.9	20	0
9	Locked	38.9	5	0
10	Locked	38.6	6	0
11	Locked	38.9	7	0
12	Locked	38.6	6	0
13	Locked	38.9	5	0
14	Locked	38.6	7	0
15	Locked	38.6	5	0
16	Locked	38.9	2	0
17	Locked	38.6	4	0
18	Locked	38.9	5	0
19	Locked	38.9	6	0
20	Locked	38.9	4	0
21	Locked	38.6	6	0
22	Locked	38.9	6	0
23	Locked	38.9	5	0
24	Locked	38.9	6	0

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	36600000	40.2	5120	64 qam	3
2	23600000	38.8	5120	64 qam	5
3	30100000	40.3	5120	64 qam	4
4	43100024	40	5120	64 qam	2
5	49600012	40.3	5120	64 qam	1

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	1	0
5	ATDMA	0	0	0	0

Acquired Downstream Channel (Hz)	162750000	Locked
Ranged Upstream Channel (Hz)	36600000	Locked

i might just give when i come and just use my moble data and it faster

[Passat11]

Look like i have problam near me just checked it out

[jpeg1 · Accepted solution]

If it's shown as a local area fault there is little you can do until it's fixed. 

[Steven_L]

Hey Passat11,

Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection at the moment.

I have looked into your account and can see that there is an issue with the SNR levels of your connection, we will need to send out a technician to resolve these issues. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L