My wifi speeds are not what i paid for

[KelseaJ]

My wifi speeds currently:

What I'm supposed to get:

[legacy1]

Given how they test hubs wifi you likely have a bad hub not that VM will think so.

run a ping check by CMD on a wired connection

ping -n 200 194.168.4.100

[Sabrina_B]

Hi @KelseaJ 👋.

Thanks for reaching out to us, apologies for the issues that you are having with devices in your home. Like the community has stated is does sound like you are in need or signal boosting devices which we provide, i can see you have reached out to our team, have you been able to get the issues resolved or are you in need of further assistance?

Let us know.

Sabrina