I pay for a gig but never get anywhere close always get just above the minimum guaranteed. And I think it is being done on purpose to not just me my error pro 6 wired with a gigabyte connection does a speed test every morning at 7.42am why that time I haven't a clue but the speed is consistent 641 to 644mbps and 100mbps upload I would expect this at peak time. can someone explain to me why always so slow
Hi there J0nesy
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry to hear that you are facing issues with your speeds and a big thank you to carl_pearce for their help here so far. Have you been able to take a look at the set up via SamKnows at all?
I did take a look at that speed test and it was indeed faster so from what you are saying is my eero 6 pro that is connect to the virgin hub 4 with a 1m cat 7 cable and my pfsense router with a 1m cat 7 cable is no good as well and there throttling my speed. I find that hard to believe as we all know virgin hubs are probably the worst routers ever made I'm more incline to believe there is something in virgins network that detects the speed test from samknows and boosts the speed. Like they used to do on speedtest.net you would do few speed tests then all over a sudden it would speed up I also find it strange that if I do a speed test from other places they are just over the minimum guaranteed speed virgin says I will get what a coincidence that is.
"probably the worst routers ever made" yes they are, but the are excellent as just modems. I never have any trouble with speed in modem mode, latest speed tests directly from my UDM Pro router:
Jan 24 2024 at 04:28 | 1.12 Gbps | 104 Mbps |
Jan 23 2024 at 04:28 | 1.11 Gbps | 104 Mbps |
Jan 22 2024 at 04:28 | 1.12 Gbps | 105 Mbps |
Jan 21 2024 at 04:28 | 1.11 Gbps | 104 Mbps |
Jan 20 2024 at 04:28 | 1.12 Gbps | 104 Mbps |
Jan 19 2024 at 04:28 | 1.12 Gbps | 104 Mbps |
Jan 18 2024 at 04:28 | 1.11 Gbps | 104 Mbps |
I suggest you need to look at your equipment if the SamKnows speed test give you the correct speed for your plan.
I have just been told that the samknows link you wanted me to try and I did and it was faster but that speed test is to my router not what I actually get from my router the two are completely different so that just backs up my comments on the virgin hub it's either being throttled or it's not up to supplying a gigabyte
...And VM will blame your PC😞
Thanks for coming back to us J0nesy. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
Forgive me for asking the most basic question, but I couldn't extract the answer from your previous posts.
How you actually eliminated your own router from the issue by connecting the PC directly to the Hub?
When in modem mode the VM hub 4 is connected to a quad core pc with 8gb ram 4x1gb ethernet ports running pfsense software then I connect my eero 6 pro via Ethernet cable 1gb connection if I do speed test from eero they have there own built in or connect my pc with ethernet cable to the eero or pfsense router I get roughly same speed if I put VM hub 4 in router mode that it's in now and connect eero and pc direct to VM hub 4 I get roughly the same outcome on speed test so that tells me it's the VM hub 4 that's slowing my connection down or something from hub 4 back not my stuff
Sorry, that's too much in one sentence for me to take in.
With a PC connected directly to the Hub and nothing else connected, what does samknows say? And what does speedtest.net say, run on the PC?
With the pc in the hub gives the same speed as when plugged in my stuff and as for samknows says the speed to the hub 4 1050mbps and around 650mbps to pc or laptop so from the hub to whatever I connect it to is always around 644
Could you try in safe mode with networking:
https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/
Sounds like your own equipment is the bottleneck here
I think you might be wrong about my equipment and don't tell me yours is running at full speed
Why cant you just plug a PC TO the hub no router and test? get a USB with Linux Mint to test
Well if VM routers beyond the hub had no QoS/BWM we would really know VM don't and can't throttle.
So whats to blame here should we blame the user because real speed shows good to the hub and call it a day?
No, we need to determine if the HUB is faulty.
Well it could be possible that a hardware fault can happen to all ports on the hardware where packet loss does not happen but the output is slowed?
How about a test in router mode between two PC's one sends a file the other receives and back that this shows fine and fast at 1Gb?
