cancel
Showing results for 
Search instead for 
Did you mean: 

Website Blocked

masoud_refact
Joining in

Hello there,

Our website https://refact.co blocked when virgin members visits us. It looks like it has been falsely flagged as a malicious website. What can we do to resolve this?

Regards,
Masoud
Refact dev team

1 ACCEPTED SOLUTION

Accepted Solutions

Cardiffman282
Knows their stuff

Sophos and Alphamountain flag the site for phishing according to Virustotal. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

See where this Helpful Answer was posted

2 REPLIES 2

Cardiffman282
Knows their stuff

Sophos and Alphamountain flag the site for phishing according to Virustotal. 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Beth_G
Forum Team
Forum Team

Hi masoud_refact

Thank you for your post. We're sorry to hear that your website has been marked as malicious for our customers.

You can make a report to us officially here. Please select 'Other/Unknown' for type of abuse and select 'Hosted web-space' for form of abuse.

The team will then come back to you with their findings and lift the flag if this is found to be an error.

Kind regards,

Beth