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Website Blocked

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masoud_refact
Joining in

‎06-02-2024 16:36 - edited ‎06-02-2024 16:37

Hello there,

Our website https://refact.co blocked when virgin members visits us. It looks like it has been falsely flagged as a malicious website. What can we do to resolve this?

Regards,
Masoud
Refact dev team

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1 ACCEPTED SOLUTION

Accepted Solutions

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Cardiffman282
Problem sorter

‎06-02-2024 17:17 - edited ‎06-02-2024 17:18

Sophos and Alphamountain flag the site for phishing according to Virustotal. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

See where this Helpful Answer was posted

2 REPLIES 2

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Cardiffman282
Problem sorter

‎06-02-2024 17:17 - edited ‎06-02-2024 17:18

Sophos and Alphamountain flag the site for phishing according to Virustotal. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Go to solution
Beth_G
Forum Team
Forum Team

on ‎08-02-2024 11:57

Hi masoud_refact

Thank you for your post. We're sorry to hear that your website has been marked as malicious for our customers.

You can make a report to us officially here. Please select 'Other/Unknown' for type of abuse and select 'Hosted web-space' for form of abuse.

The team will then come back to you with their findings and lift the flag if this is found to be an error.

Kind regards,

Beth
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