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Websafe / Childsafe not working

W1ldram1979
Joining in

My websafe / childsafe doesn’t seem to be working despite being turned on - can somebody from Virgin support me to rectify this if possible?

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @W1ldram1979 

Thanks for posting and welcome to the community.

Sorry to hear of any issues with Websafe. I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

I am having the same issue! Did this get resolved?

Hi @sunflower12

I've just responded to your other post and PM'd you.

Please do stick to one thread for the best support.

Thanks

Ayisha_B
Forum Team

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