Web safe Not Turning On

[Gaz11111]

Hello,

When I try to turn on the web safe it says “sorry these changes were not saved” all I am trying to do is turn this on yet it is such a big hassle 

[Daniel_Et]

Hi @Gaz11111 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel