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Gaz11111's avatar
Gaz11111
Joining in
4 months ago

Web safe Not Turning On

Hello,

When I try to turn on the web safe it says “sorry these changes were not saved” all I am trying to do is turn this on yet it is such a big hassle 

  • Hi Gaz11111 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the problem you're having 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel