on 05-09-2023 14:50
Just asked for my banking details by someone responding on VM Community.
VM have never asked for this information over the many years and VM emphasis they would never ask such questions.
Watch out for scamming!
05-09-2023 14:56 - edited 05-09-2023 15:23
It is a routine question (but daft choice IMO) for VM forum staff to ask for bank sort code as part of their security questions before asking individual account info.
Personal/security info should only be provided via PM to the VM forum team members (identified with 'Forum Team' under their forum name alongside the VM infinity logo).
It is up to each individual customer to decide whether they are comfortable providing this or not.
on 06-09-2023 15:16
on 22-02-2024 15:14
I was asked for my banking detail by a member of this forum staff trying to help me update my new telephone number hey ho ..I told him no ......is there any other way to verify my detail ... with scammology at its height on the TV and warnings given daily ...is this prudent and the way to go for VM ????????????... as for me I still have my old MTP listed ..it cannot be changed .. OK I accept that .. VM will be unable to make contact with me of course and marketing is booted out the window which is a good thing for me..... just saying ...😊
25-06-2024 11:31 - edited 25-06-2024 11:41
Hi
I'm having problems with someone using my old email address linked to my VM account, can you help me please?