Verify a Field Sales Rep

[Ochilview]

Morning, I had a field sales rep at the door yesterday so considering signing up to Virgin Media but want to check the credentials of the salesperson first. They are coming back this morning. Are you able to help please?

Thanks M

[Cardiffman282]

VM needs to introduce much clearer guidance on these field sales visits along the lines of BT's guidance here https://www.bt.com/help/door-to-door

[Ilyas_Y · Accepted solution]

Hi @Ochilview Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

All of our field sales rep do have their ID cards and badges on them.
They also include a contact number which you can ring to verify the agent at the sales door.

Kind regards,
Ilyas.