Specific legitimate website does not load.

[Cloudy_1]

Cannot access Skipton Building Society for intermediaries website on wifi but can on mobile data (Vodafone).  So it has to do with Virgin.  Site address: https://www.skipton-intermediaries.co.uk/

Any solutions?

[用心棒]

---

@Cloudy_1 wrote:

curl -I https://www.skipton-intermediaries.co.uk

curl: (28) Failed to connect to www.skipton-intermediaries.co.uk port 443 after 75054 ms: Couldn't connect to server

 curl -I https://www.skipton-intermediaries.co.uk

curl: (28) Failed to connect to www.skipton-intermediaries.co.uk port 443 after 75040 ms: Couldn't connect to server

---

Consider contacting the site operator to confirm they are blocking your public IP Address and requesting it be delisted.

[Cloudy_1]

This is a large financial institution.  Anyone I speak to on client line is not going to know who the server operators are.  Why would a large financial organisation block a public address of a major internet provider.  It is all very confusing,

[Cloudy_1]

Is anyone working for Virgin on this blog?

[用心棒]

---

@Cloudy_1 wrote:

This is a large financial institution.  Anyone I speak to on client line is not going to know who the server operators are.  Why would a large financial organisation block a public address of a major internet provider.  It is all very confusing,

---

They will have escalation paths to raise such an issue; if not then you will need to raise as a complaint with them.

The organisation has blocked your public IP Address and not those of other Virgin Media customers as evident from other posts — they do this to protect their network from malicious activity originating from the blocked IP Address.

[asim18]

They could block based on user agent. Which is why I wouldn't have recommended sending HTTP requests to a bank's web server using curl.

[Cloudy_1]

What do you suggest?

[用心棒]

---

@asim18 wrote:

They could block based on user agent. Which is why I wouldn't have recommended sending HTTP requests to a bank's web server using curl.

---

Possible but not borne out by my experience of using curl against site; it seems likely that simple troubleshooting steps will fail to trip the site's safe guarding precautions against malicious activity.