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Scam Email???

BMW53
On our wavelength

Received this email this morning:-  I came from this email address O2 Billing <virginteam875@gmail.com>

Is it a Scam??

YOUR ACCOUNT WILL BE DELETED IN 10 DAYS


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Hello (my email address was here, but I have deleted it)
 
It's been a while since you've been active on your account. If you continue to be inactive, your account will be deleted in 10 days.
 
If you'd like to keep your account and data, sign in to your account and we won't delete it.
 
Keep your account
 
WHAT WILL BE DELETED?
 
If your account is deleted, You'll lose data from all account system and severs.  

 

[MOD EDIT: live link edited to avoid accidental clicks]

5 REPLIES 5

用心棒
Very Insightful Person
Very Insightful Person

It is a scam; see Latest Phishing News 22/02/2024 - Virgin Media Community - 5487277

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carl_pearce
Community elder

Honestly, if you believe an email from a business from a @gmail.com account is not a scam you need to power off your device and burn it.

BMW53
On our wavelength

Yes it might sound silly but being as I now have to access my Virgin Media online account following a security breach on Virgin Media emails, I now have to sign in using a gmail email address, so not beyond the realms of possibility that Virgin Media may use a gmail. Better to be safe than sorry!!!!


@BMW53 wrote:

Yes it might sound silly but being as I now have to access my Virgin Media online account following a security breach on Virgin Media emails, I now have to sign in using a gmail email address, so not beyond the realms of possibility that Virgin Media may use a gmail. Better to be safe than sorry!!!!


Sorry, but what security breech? You have evidence of this? Have you reported it to the ICO?

Hi BMW53, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you received this but can confirm the email was reported and added to our phishing list on the thread posted above. 

Just so you know, you need to use a third party email due to new multifactor authentication. This will not change any of our email addresses though and these will still come from official Virgin Media email addresses.

If you have any further concerns, please let us know. 

Thanks, 

Kath_F
Forum Team

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