Forum Discussion

astronhealth's avatar
astronhealth
Tuning in
4 months ago

Re: URGENT Web Safe is incorrectly blocking our website

Hi Forum Team,

Our new company website https://astron.health is currently being blocked by Virgin Media.

The website did have some security warnings under VirusTotal, but these have now been cleared - https://www.virustotal.com/gui/url/8b10a12e41bb0539ebe95eb0cfa651a1fc99c8db677c579b3c23ff1747e29b4c

Also clear with Cloudflare, Norton etc.

Could you kindly review and unblock our website please?

Many thanks,

Myuran

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Works fine here problem is VM DNS and websafe causing problems again as to what is safe and not.

  • Thanks both for checking. After a router restart, the site is now accessible. Happy days!

    • Akua_A's avatar
      Akua_A
      Forum Team

      Hi astronhealth 

      Welcome to our community forums and thank you for your first post. Sorry to hear you were experiencing this with your company website. We are however glad that the issue was resolved with our team. Please do not hesitate to contact us if you need any further help.

      Thanks,

  • Client62's avatar
    Client62
    Alessandro Volta

    Not working for us & this is a VM DNS intervention issue see below
    first with VM DNS and then with Google DNS :

    > nslookup astron.health
    Server: cache1.service.virginmedia.net
    Address: 194.168.4.100

    Non-authoritative answer:
    Name: astron.health
    Addresses: 2a02:8801:200:1::1
    81.99.162.48


    > nslookup astron.health 8.8.8.8
    Server: dns.google
    Address: 8.8.8.8

    Non-authoritative answer:
    Name: astron.health
    Address: 20.106.1.90

     

    • Cardiffman282's avatar
      Cardiffman282
      Trouble shooter

      It does seem a peculiar website to me. I note that as recently as four days ago a Vodafone Moderator was stating publicly that he agreed with Norton's assessment (at the time, since revised) that the site is a phishing exercise.