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Re: URGENT Web Safe is incorrectly blocking our website

astronhealth
Tuning in

Hi Forum Team,

Our new company website https://astron.health is currently being blocked by Virgin Media.

The website did have some security warnings under VirusTotal, but these have now been cleared - https://www.virustotal.com/gui/url/8b10a12e41bb0539ebe95eb0cfa651a1fc99c8db677c579b3c23ff1747e29b4c

Also clear with Cloudflare, Norton etc.

Could you kindly review and unblock our website please?

Many thanks,

Myuran

6 REPLIES 6

Roger_Gooner
Alessandro Volta

This web page? Works for me.

Roger_Gooner_0-1728920551732.png

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Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

legacy1
Alessandro Volta

Works fine here problem is VM DNS and websafe causing problems again as to what is safe and not.

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astronhealth
Tuning in

Thanks both for checking. After a router restart, the site is now accessible. Happy days!

Hi @astronhealth 

Welcome to our community forums and thank you for your first post. Sorry to hear you were experiencing this with your company website. We are however glad that the issue was resolved with our team. Please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Client62
Alessandro Volta

Not working for us & this is a VM DNS intervention issue see below
first with VM DNS and then with Google DNS :

> nslookup astron.health
Server: cache1.service.virginmedia.net
Address: 194.168.4.100

Non-authoritative answer:
Name: astron.health
Addresses: 2a02:8801:200:1::1
81.99.162.48


> nslookup astron.health 8.8.8.8
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: astron.health
Address: 20.106.1.90

 

It does seem a peculiar website to me. I note that as recently as four days ago a Vodafone Moderator was stating publicly that he agreed with Norton's assessment (at the time, since revised) that the site is a phishing exercise.

Screenshot_20241016-093154.png

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