Showing results for 
Search instead for 
Did you mean: 

NTLWorld email hacked

Joining in

Hello, Today I have received lots of emails from all my accounts that ‘Forgot my Password’ has been requested. These emails are then getting clicked and moved/deleted infront of my eyes. Someone obviously has access to my email account. Can anyone suggest anything/help? I can’t find an option to log out of all devices, i’ve set up the App password hoping this would log them out but I’m not sure. I really need help ASAP as they are accessing all my accounts (facebook, etsy etc) as they are just resetting my passwords, even if i reset them again they just reset them again.

Ive tried live chatting Virgin but they just told me to log out on all devices? How can i do this when the issue is that someone i don’t know is logged into my account??


Forum Team
Forum Team

Hi Louise181,

Thanks for posting, and welcome to our community 🙂
So I can get a few more details from you I've popped you over a private message to get a few more details.