on 03-03-2024 12:54
I have had an email stating the below
ACTION REQURIED : BILL UPGRADE MESSAGES
The attached PDF has some stuff about webmail clients
Is this a real email? it doesnt seem legit to me, its from 'virginservice262@gmail.com'
Any ideas?
Thanks
Jason
on 03-03-2024 14:48
Spelling mistakes like ACTION REQURIED often indicate a scam
on 03-03-2024 18:36
Plus, of course, would Virgin Media, supposedly a communication company, be sending out emails from a @gmail.com address?
No, of course it’s not legit!
on 04-03-2024 18:46
Hi Jason788
Welcome to the Community Forums.
We can confirm that this is not a legitimate email from us, nor a genuine email address of ours. As you have opened the PDF attached in the email, we would strongly recommend running a malware scanner on all of your devices. You can also forward the email to phishing@virginmedia.com, please then delete the email afterward.
We also have some information available here on what to do with phishing/scam emails.