Forum Discussion

Grimpelstiltski's avatar
Grimpelstiltski
Joining in
2 years ago
Solved

Help delete ntlworld email account

Hi.Please help me to delete an old ntlworld email account. I am no longer a VM account holder as I moved house, and expected the ntlworld address to stop working after 90 days, but it still keeps going 30 months later. There is a lot of spam and other unpleasant scam attempts follow the hack a few years ago. Thanks.

  • Steven_L's avatar
    Steven_L
    2 years ago

    Hey Grimpelstiltski,

    Welcome to the community and thanks for taking the time to post here on the forums.I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Steven_L's avatar
    Steven_L
    Forum Team
    2 years ago

    Hey Grimpelstiltski,

    Welcome to the community and thanks for taking the time to post here on the forums.I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

      • Steven_L's avatar
        Steven_L
        Forum Team
        12 months ago

        Hey astubbs57,

        I have responded to you on another thread, to have this looked into further, please have a look at your other post and we can get started and getting your email address deleted. 

        Kind Regards,

        Steven_L

  • rlk's avatar
    rlk
    Joining in
    8 months ago

    I am also having this issue and want to get an old email address deleted

    • Akua_A's avatar
      Akua_A
      Forum Team
      8 months ago

      Hi rlk 

      We have sent you a message on another thread. Please reply when you can.

      Thanks,

      • Jrd31's avatar
        Jrd31
        Just joined
        2 months ago

        Hi team,

        I hope all is well.

        I am also looking to delete my old ntlworld account. Please can you assist?

  • hmc35's avatar
    hmc35
    Joining in
    5 months ago

    Hello

    I am also wanting to delete an old ntl email address that is generating spam

    HMC

     

    • Kath_P's avatar
      Kath_P
      Forum Team
      5 months ago

      Hi HMC, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear you're having issues with spam being received form an old address. This is something we can certainly you with but in order to do that I will need to confirm some information with you to pass security. 

      I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

      Thanks,