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Genuine VM email?

6358
Joining in

I received an email from email@em.virginmedia.com saying I have an old hub and they will send a new one. Is this genuine? 
thank you for responses. 

2 REPLIES 2

Cardiffman282
Problem sorter

The email address is and I have seen similar genuine email subjects on here before. What hub do you have now and what is VM sending you? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

newapollo
Very Insightful Person
Very Insightful Person

It's very possible if you have either the hub1, hub2, or the hub2ac.  

They are being upgraded prior to VM switching their telephony service to digital voice as those older hubs aren't compatable with telephony services.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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