22-03-2024 14:49 - edited 22-03-2024 14:49
Just received an email from Cleverbridge (excerpt below) just wondering if this is genuine before I click any links. I have not contacted them other than signing up for F-secure last year.
Quote
"Thank you for your interest in renewing F-Secure Internet Security
Below you can find instructions to complete your payment. If you have already completed your renewal payment, you can ignore these instructions. To change your payment method or to contact support, please scroll down to the end of the email.
Your payment of £3.00 to renew "F-Secure Internet Security" is due on 29/03/2024.
Your subscription for "F-Secure Internet Security" started on 27/06/2023. Please follow this link to see additional information about your purchase."
Thanks
Answered! Go to Answer
on 26-03-2024 20:28
If the date do match then it does seem like a genuine email from them.
on 25-03-2024 15:39
Hi there @Whywot4
Thank you so much for your post and welcome to the community forums, it's great to have you back.
I am so sorry that you have faced this issue with your service! To confirm did you subscribe to F-Secure last year at all? Do the dates mentioned in the email match your records?
on 25-03-2024 19:14
Yes and yes they match,
on 26-03-2024 20:28
If the date do match then it does seem like a genuine email from them.