Child safety

[Jodo]

I’ve switched over to VM and the child safety does not work why does it seem so complex? 

[Alex_RM]

Hi Jodo,

Thanks for posting and welcome to our community 😊

Sorry to hear you're having some issues with childsafe, can you confirm if this is still an issue since posting?

Have you tried to turn it off, then on again?

Alex_Rm

[legacy1]

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@Alex_RM wrote:

Have you tried to turn it off, then on again?

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Maybe that buggy server doing the child safety need turning off and on😋

Maybe VM should list their internet service as not child safe I mean the ISP is allowed to do that right? 

[Jodo]

yes I have

[Zach_R]

Hi @Jodo,

Thank you for getting back to us. It's a shame to hear that the issue is ongoing.

I'm going to send you a private message in a moment so we can take a closer look at things. Please respond to that when you can and we'll go from there.

Thanks,