Forum Discussion

Ashywashy's avatar
Ashywashy
Joining in
2 years ago
Solved

Child safe not working

Child safe is not working even though it is turned on adult sites can still be accessed. Please help !
  • Adduxi's avatar
    Adduxi
    2 years ago

    Are you using Private Relay on the iOS device by any chance ?

Ashywashy's avatar
Ashywashy
Joining in
2 years ago

Thanks but that’s not working on iPhone iOS.

However I am not having this problem on Google Chrome (haven’t tried other browsers)

so I think this is an iOS / Apple issue and VM

Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

Are you using Private Relay on the iOS device by any chance ?

  • Ashywashy's avatar
    Ashywashy
    Joining in
    2 years ago

    Hi

    yes my browser is set to ‘private’

    • Ashywashy's avatar
      Ashywashy
      Joining in
      2 years ago

      Browsing in private mode should not affect child safe

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team
        2 years ago

        Hi Ashywashy 

        Thanks for coming back to the thread. This should have been resolved as of yesterday afternoon. 

        Kindly let us know if you're still experiencing issues.