on 18-01-2024 15:46
i recently purchased a the gig1 broadband package and my kit hasnt arived on the selected date wich was the 16th of jan and my account hasnt been created please can i get some help
on 20-01-2024 15:50
Hi @gageireland
Thanks for posting and welcome to the community.
Sorry to hear of the issues with the account creation.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
