error cs1011

[Haylou2000]

just received my box but getting error code cs1011

have tried everything and no one from chat not can help 

[Carley_S]

Hi @Haylou2000 

Welcome to the community forums

Sorry to hear you're getting this error code on your set top box. We can see on the systems at our side that you've since been in touch with the team and this all looks resolved for you now. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).