Wi-Fi pod request

[Karengray1966]

Hi I keep loosing wi fi in my office  I need to order a Wi-Fi boost.

how can I get one please

[David_Bn]

Thanks for reaching out to us @Karengray1966, and a very warm welcome to our Community Forums!

Sorry to hear of the intermittent issues experienced with the services via a Wi-Fi connection in your office.

It may be worth clicking this link to help you combat the Wi-Fi issues you’re experiencing.

To help resolve Wi-Fi connection issues, we offer our customers the opportunity to obtain Wi-Fi Pods, with our Wi-Fi Max scheme. Feel free to click this link to see if this is something you'd like to opt into.

Do please come back to us if further assistance is needed and we'll be on hand to offer further assistance if this is required.

Thanks,

David_Bn

[jpeg1]

If you are entitled to a free pod under your contract then ask for one. If not then you would be better off buying your own extender for a one-off cost instead of renting one from VM.