Why can't I get virgin media both neighbours have it?

[Jamesrd87]

Hello! Im also in the same situation as others, next door have access to VM services but my property appears not to on the postcode checker. How can i get this investigated please? 🙂

Many thanks,

James

[MOD EDIT: Post split to create own thread]

[David_Bn]

Thanks for reaching out to us @Jamesrd87, and a very warm welcome to you!

Sorry to hear of the lack of ability to gain our services at your address currently.

Check out the envelope in the top right hand corner for a private message from me

Thanks,

David_Bn