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Virgin box hanging off the front of the house

Joining in

Our virgin box has almost entirely come off wall the front of the house with what look like loose cables coming out. Our 1gb connection isn't the most stable, so wonder whether these two issues could be related. How can I get an engineer to come and take a look?


Forum Team
Forum Team

Hey feu22, thank you for reaching out and a very warm welcome to the community I am sorry to hear this.

It could be linked either way it will need fixing.

Let me send you a DM so I can arrange this for you. 

Matt - Forum Team

New around here?