Virgin Media Junction Removal?

[TinyWhisper]

 Hi. I just got a new flat and I’m planning to get Virgin Media Broadband for Wi-Fi only but there is an old Virgin Junction left in the living room. Is it safe to remove? Can Virgin Media do so or can anyone do it safely?

[goslow · Accepted solution]

Won't see your image until moderated but, if you take out VM for broadband only, you still need a VM wall socket to connect the VM hub to.

[goslow]

Image now showing, you connect your VM hub to the large box on the RHS. The VM phone socket is redundant. If you take a landline service with VM, the landline now connects from the back of the VM hub.

The splitter connection in between the two boxes looks as if it is sending a second cable somewhere else in your flat as well as the large box shown in the photo so you may have another connection point.

[TinyWhisper]

Is it safe to take out the phone line then? Or try to get a Virgin media electrician to fix this mess? 😂

[Adduxi]

If you are getting VM then ask for a manned install.  The tech should remove any redundant cable and splitters etc as part of the installation. 

[unisoft]

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@Adduxi wrote:

If you are getting VM then ask for a manned install.  The tech should remove any redundant cable and splitters etc as part of the installation. 

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probably wise to get manned. A good tech will also check on meters that power levels / SNR is all OK and whether an attenuator or equalizer is required to be fitted to back of the hub as well as replace splitter if still required and checl/replace the isolator in the white Virgin wall box.

[Ashleigh_C]

Hi there @TinyWhisper 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I'm so glad to hear that you are thinking of joining us and a big thank you to our community team for their help and advise here. I just wanted to pop in and let you know that we cannot arrange new customer deals via the forums, but if you speak to our sales team and explain the issue with the old connection and that you would like a manned install they will be happy to set this up. 

You can speak to them on 0800 183 1234.