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Anonymous's avatar
Anonymous
2 years ago

Removal of virgin box

Hello,

I have called virgin 6 times since April and have been told someone will ring me back.

I have moved in to a new home, the virgin box outside the house is hanging off. I have a child around and need this box removed.

I am not a virgin customer, and have had no tv in my home since April because the terrestrial tv outlet has been replaced by a virgin white box.

I have tried freeview boxes and failed miserably.

I just want to watch standard tv with my child.

Could you advise me on these issues please?

  • The OP has contacted VM six times and had no help.

    If VM can't be bothered to remove their equipment then unfortunately it will have to be a DIY job.  Since there are no voltages on the cables, no harm can come from cutting them and removing the boxes.

    With a small child around, this is a safety issue.