Removal of virgin box
Hello,
I have called virgin 6 times since April and have been told someone will ring me back.
I have moved in to a new home, the virgin box outside the house is hanging off. I have a child around and need this box removed.
I am not a virgin customer, and have had no tv in my home since April because the terrestrial tv outlet has been replaced by a virgin white box.
I have tried freeview boxes and failed miserably.
I just want to watch standard tv with my child.
Could you advise me on these issues please?
The OP has contacted VM six times and had no help.
If VM can't be bothered to remove their equipment then unfortunately it will have to be a DIY job. Since there are no voltages on the cables, no harm can come from cutting them and removing the boxes.
With a small child around, this is a safety issue.