Isn't it sad that we have to revert to a Forum in order to get the attention of Virgin Media (hopefully) regarding things that don't work. I joined Virgin Media in December last and from the start I was unable to connect to my Hub4, receiving the same response as others in associated Forums. As a result, I am unable to use the apparent facility within it that enables me to walk around the house to prove that I need a booster. I know I need one because I am compelled to continue using my Sky equipment for that very reason. Apparently there is no other way of obtaining one, you cannot order them otherwise. Meanwhile I am bombarded, like today, with emails from Virgin Media saying that I am missing out without their Volt package. I have the current VM Connect app download (I am sick of dowloading the latest in the hope that something will work), I am sufficiently tecky to know that the cables are connected properly, not least I have a perfectly working connection to the Internet. I clearly need a new Hub, installed by a technician who will not leave my house until he/she is satisfied that my VM Connect app works and provide me with a booster station that does the job that their emails keep telling me will make life better for me.
