on 19-04-2024 18:00
on 19-04-2024 18:42
Hi @JSAVAGE1885
Thank you for reaching out to us here, welcome to the community.
There could be a number of reasons why one property could receive service and not another. It’s very difficult to say without understanding it a little more so I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.
Once we have a better understanding we may be able to escalate this to one of our team to resolve for you because we would love to have you as a customer.
Thank you
Jon
on 31-07-2024 11:19
I have the same issue - my address not in the dropdown menu when searching by postcode - though a representative did call at the house when the work was taking place in the street?
on 02-08-2024 13:18
Hi @MRP10,
Thank you for your post and welcome to our community forums. We're here to help.
I'm so sorry to hear you're having some trouble when looking at offers and looking to register your interested. Please respond to the private message that I'll be sending to you shortly and we can take a closer look from there.
Thanks,