VM Connect won’t connect to Hub5

[Neil001]

I’m trying to use the VM Connect app, but it can’t detect my router, Hub 5. I’ve followed all the troubleshooting steps - no VPN, cleared app data etc - but still no luck. The hub was installed a long time ago so it can be related to a new install.

What should I do?

[Client62]

The Connect app requires Apple Relay to be disabled if you use Apple kit.

Manage the Hub 5 at http://192.168.0.1/    use the Hub password ( not the Wi-Fi password )