on 23-09-2024 11:59
I’ve just moved into a new flat which previously had Virgin Media installed. I’m struggling to understand how the connections work.
These are the wall boxes. There appears to be a splitter at the bottom. Is that into or out of the tall wallbox? What is the smaller phone line style Virgin wall box?
There are two cables on the right hand side of the splitter, one in this photo. The other runs to the other corner of the room.
In the other corner there is a pair of coax cables coming through the wall, which are on the left of my hand. Then the cable on the right runs back to the splitter by the wall boxes.
Any help understanding these would be brilliant, thank you! Is one of them terrestrial TV? Are any of them dependent on Virgin being connected?
Thank you
Answered! Go to Answer
23-09-2024 12:25 - edited 23-09-2024 12:26
Looking at the cables in your hand...
The twin coax cables are what we have for our Sky Q TV service.
The single coax cable for a either VM Hub or VM TV set top box.
23-09-2024 12:25 - edited 23-09-2024 12:26
Looking at the cables in your hand...
The twin coax cables are what we have for our Sky Q TV service.
The single coax cable for a either VM Hub or VM TV set top box.
23-09-2024 12:44 - edited 23-09-2024 12:52
It is only the single cables you are interested in with Virgin. The twin cable coming directly through the wall connects to a Sky dish. A Virgin quick start kit should work if you want TV or Broadband with them. Either of the single cables can be directly screwed into the back of the Virgin hub without any of the coax in the kit Virgin provide being used.
Virgin do not provide any free TV channels. You have to rent a box & TV package that must include Broadband to use the service. You could buy & connect a Freesat receiver to the Sky cabling & get free TV that way.
Virgin phone wall boxes are now obsolete as far as new customers are concerned.
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on 23-09-2024 15:21
You can either do as nodrogd has suggested or remove the cable from the VM socket and connect the cable you've been sent (it's a push fit).
if you still have a Sky dish you can get Freesat with a change of LNB and the Sky cables connected to Freesat box.
on 24-09-2024 08:28
Thank you all for your replies, so helpful