The whole of our road, the above 2 post codes, has a total blackout of Broadband, Cable TV and Telephone Landline.
Many of us have independently reported the failure. Each one of us has been told that we’re the only ones experiencing a problem and there is no common issue. An engineer was booked by the call centre for Thursday 25 am (5 days away) to look at our equipment. The confirmation text said pm.
Hopefully it will be raised by VM as an area issue and not an individual one. The agent said he couldn’t raise it otherwise, hopefully someone will recognise all the service calls are grouped together. I don’t hold out much hope.
I work remotely from home and rely on the broadband
