Forum Discussion

lisacatherine11's avatar
lisacatherine11
Joining in
11 months ago

Blackout

Wa10 area I've had a blackout since last Thursday!! Booked engineer and Virgin cancelled it! Still no services...

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.

    VM will not dispatch any technicians while an area fault exists.