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Snapped hub cable

MaiklBrabn
Joining in

Hi, the thin cable from my internal wall box to hub5 has snapped. Is it possible to get a replacement? 

2 REPLIES 2

Cardiffman282
Super solver

Call it in as a fault on 0345 454 1111 / 150.

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Daniel_Et
Forum Team
Forum Team

Hi @MaiklBrabn 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about what's happened 😔

I can see you've been in touch with the team since you posted. Has this now been sorted?

Thank you for your support @Cardiffman282 👍

Regards,
Daniel