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Removal of virgin box

Anonymous
Not applicable

Hello,

I have called virgin 6 times since April and have been told someone will ring me back.

I have moved in to a new home, the virgin box outside the house is hanging off. I have a child around and need this box removed.

I am not a virgin customer, and have had no tv in my home since April because the terrestrial tv outlet has been replaced by a virgin white box.

I have tried freeview boxes and failed miserably.

I just want to watch standard tv with my child.

Could you advise me on these issues please?

23 REPLIES 23

Hi Adduxi

These 75 ohm terminator caps won't work. It's the big Green fibre cable that comes from the pavement & connects to the brown box.

Any ideas

jpeg1
Alessandro Volta

Is this a smooth stiff green tube, or a corrugated bendy duct? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Adduxi
Very Insightful Person
Very Insightful Person

Ahh, that could be a fibre installation then.  It comes in along a green protective tubing, so not sure how it's terminated if not needed.

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goslow
Alessandro Volta

@nmclaren wrote:

Hi Adduxi These 75 ohm terminator caps won't work. It's the big Green fibre cable that comes from the pavement & connects to the brown box.

Any ideas


Post up some photos of what it is you are trying to terminate and tidy

Here are some examples of plastic tubes for fibre optic cables against a ruler scale

https://www.chatteris.biz/blog/wp-content/uploads/2018/02/IMG_2389-Medium.jpg

VM's other conduit is about 50mm in diamater like this

https://community.virginmedia.com/t5/Networking-and-WiFi/Virgin-Cable-Thrown-in-my-front-Garden/m-p/...