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Relocating my Virgin box and router

Michael_Darch
Joining in

on ‎08-09-2024 09:06

We are renovating our living room and need to relocate our tv and router to a different part of the room, the existing cabling will not reach this far. Is this something you can help with? 

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4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

on ‎08-09-2024 10:06

Yes, standard £25 fee for this work. Just wait here a day or two for a VM Mod to pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Steven_L
Forum Team
Forum Team

on ‎10-09-2024 11:20

Hello Michael_Darch,

Welcome to the community and thanks for taking the time to post here on the forums. 

I can arrange the appointment to do this from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

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EuanS3
Joining in
In response to Steven_L

on ‎11-09-2024 18:26

Hello 

I would like to relocate my router so please can you contact me so I can get this done.

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John_GS
Forum Team
Forum Team
In response to EuanS3

on ‎13-09-2024 18:31

Hi @EuanS3 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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