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Relocate Router

MDev27
Joining in

on ‎13-06-2024 11:00

Hi,

I'd like to relocate my router - I understand there is a £25 call out fee, please get in touch!

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2 REPLIES 2

Cardiffman282
Problem sorter

on ‎13-06-2024 11:03

You need to call VM on 0345 454 1111 / 150. 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Carley_S
Forum Team
Forum Team

on ‎15-06-2024 13:58

Hi @MDev27 

Welcome to the community forums 

Checking the systems at our side we can see that your on a trial network. Any requests on this must be handled by the dedicated team. You can contact them on 0345 454 1111 (or 150 from a Virgin Media landline) and the care team will transfer you so the team can look into this request for you. 

Here to help 🙂
Virgin Media Forums Agent
Carley
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