on 12-04-2024 22:02
Hi Matthew - would you be able to help me with the same issue please?
on 15-04-2024 11:20
Hey @Jlangston,
Welcome to the Community Forums and thanks for the post.
We do not see what post you are responding to with this, are you able to clarify for us what it is you need help with?
Joe
on 15-04-2024 12:42
Hi. I’m new to virgin broadband. The box has come but the cables aren’t long enough, I have an old terrace house and for the internet to work for everyone it needs to be in the middle of the house.
can you provide longer cables please?
on 17-04-2024 16:31
Hi @Jlangston, thank you for your response.
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel