on 14-03-2024 15:23
I renewed my contract with Virgin as was told about recieving new equipment, brilliant!
However I've had a text from Virgin saying it will be delivered tomorrow, nothing from Yodel.
Tomorrow comes, no delivery and 4 failed customer service conversations/phone calls. It's now a day after my new contract was supposed to start.
Can someone point me in the direction to get this sorted?
Thank you
on 14-03-2024 21:17
Call the Pre-installation and delivery team on 0800 052 1734 and see what they have to say