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Provided pre contract but no further update

Abbiebumble
Joining in

on ‎19-06-2024 16:22

I have received the pre contract agreement documents and was advised online a delivery date of the 01/06/24. I’ve received no further correspondence regarding delivery or set up with an account number 

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1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

on ‎19-06-2024 19:29

Call the Pre-installation and delivery team on 0800 052 1734 and see if they have more details - or rebook with them.

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday - calling earlier is better for getting through quickly


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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